FAQ

Your new home will be professionally inspected and prepared by one of our onsite maintenance associates. Our standard practices include ensuring all areas of your new home are clean and functional.

Yes, we do have on-site maintenance.

Work orders may be submitted online through your Resident Portal.

Maintenance work orders are completed by one of our experienced onsite maintenance team members.

No. You may provide permission for us to enter when you submit your work order through your Resident Portal or by speaking with one of our onsite team members.

The onsite leasing office is able to assist during regular office hours. We do not provide after-hours lock out services.

You may customize your home with non-permanent decorations. Any modifications you make to your home during your residency may incur a charge at the time of move out. Charges are incurred when maintenance is needed to return your home to its original condition at the time of move in.

The Overlook Apartments offers exterior amenities on multiple levels, including a pool and spa area with cabanas, an outdoor fireplace seating area, BBQ's with dining areas, and indoor clubroom with full kitchen, conference room, business center, a fully equipped fitness center with both cardio and strength training, a yoga room, dog park and garages.

Our pools and decks are open everyday from 8AM - 10PM

Yes, we offer parking on-site.

Each unit has its own full size washer and dryer.

Yes, The Overlook is a pet friendly community.

The pet security deposit is $500 per pet. Maximum of two pets.

The Overlook Apartments does not have any weight or breed restrictions for pets. We allow two pets per apartment.

Yes, there is a pet park on-site.

Standard stainless steel appliances in our apartment homes include gas range/oven, microwave, dishwasher and refrigerator. Full size washer and dryer are also in your apartment home.

No, we do not offer furnished apartment homes.

Please speak with your onsite leasing office for a referral to a local furniture rental service.

We offer short-term leases at The Overlook. You may discuss options with our leasing team.

No, leases may be in the name of the individual occupying the home. We do not allow sub-leasing at our communities.

Quiet hours are 10PM - 8AM, contact office for fees for specific areas and dates.

No, we do not offer package concierge services. However, we do offer Amazon parcel lockers for your convenience.

Our fitness center is open 5AM - 11PM everyday.

We provide a fully equipped on-site fitness center. including multiple and varied cardio and strength training equipment as well as a yoga room.

No. We would be pleased to offer in person tours of our community during regular office hours.

Our leasing office is open everyday during lease up, please call to schedule an appointment. You may walk in or schedule an appointment online via our website, however to reduce your wait time appointments are recommended.

Our leasing office is open everyday during lease up, please call to schedule an appointment. You may walk in or schedule an appointment online via our website, however to reduce your wait time appointments are recommended.

You may apply online by selecting an apartment on our website and creating an applicant portal account. Our Leasing Consultants are available to assist with finding the perfect apartment home. Please visit our website or call 661-731-1866.

Applications are often approved in 72-hrs. Please carefully review the rental criteria, which is available as part of your application, to avoid any delays in processing your application.

We require a holding deposit of $250 and an application of $60 per application when applying for your new home. You will pay the remaining balance of your security deposit and first month's rent, or a prorated portion, at the time of move in.

Explore our website and determine which apartment home fits your needs best. Our onsite leasing team is available to help answer your questions and support you through the leasing process. It is helpful to be prepared with questions about your new home, the application process and what you need to qualify, and what you need in a community to help you feel at home. We are here to help you every step of the way.

Rent may be paid online through your Resident Portal or directly to the leasing office. We also offer flexible payments through our partnership with Flex. Please speak with your onsite leasing team for additional information.

Yes! Rent may be paid online through your Resident Portal. You may make one time payments or set up recurring payments within the payment portal.

Only rentable items or pets incur additional fees.

Yes, renter's liability insurance is required.

No, utilities are paid separately from your rent.

Please contact Southern California Edison at 800-655-4555 or www.SCE.com for electricity and Southern California Gas at 800-427-2200 or socalgas.com for gas service.

AT&T is the provider for internet and cable. We are an instant-on community. Scan the modem in your new home, upload the app and you are all set.

Yes, our community offers a resident referral fee. Your on-site leasing office will provide more details.

The Overlook Apartments allows guests up to 14 days out of the month. If you will be accommodating more than 2 guests, please inform the on-site team for approval. We do have a limit of two guests per household when visiting the community amenities with your presence.

We do not offer rental price reductions on longer leases at Arroyo Villa. You may not pay rent for a year in advance to secure your unit.

You will need to pay another security deposit to transfer from one community to another.

No, we do not allow subletting at our community.

You may elect to pay a lease break fee equal to one month of rent or you will be responsible for the remaining months of rent left on your lease agreement.

The Overlook is located near Six Flags Magic Mountain and College of The Canyons. Local parks include Central Park, Skyline Ranch Park and walking trail. The Overlook is also within 90 minutes of Mountain High Resort in Wrightwood and within 30 minutes of Castiac Lake.
Please visit our Maps page for more details. 

Yes, the closest public transportation to The Overlook is City of Santa Clarita Transit. Bus stops are within walking distance. The closest bus stop is at the corner of Skyline Ranch Road and Plum Canyon.

The Overlook  is in the William S. Hart School District and Saugus Unified School District. Please check with the district for details.

The nearest dog park is located at Central Park, 5 miles away from our community.

Yes, the nearest bike trail to The Overlook is surrounded by numerous bike trails. Discovery Park being the closest.

Residents of The Overlook shop at Skyline Ranch Plaza and Valencia Town Center . They also frequent The Plaza at Golden Valley for clothing and household items.

The nearest coffee shop to The Overlook is Starbucks which is approximately 2 minutes away. San Fernando Coffee Company which is approximately 5 minutes away.

Our address is 19300 Maybrook Lane, Santa Clarita , 91351. If you are coming from White's Canyon area we are on the right side before the Fire Station and Skyline Ranch Road. If you are coming from the Plum Canyon area we are on the left just after Skyline Road and the Fire Station.

Please visit our Maps page for detailed directions.

The nearest cross street to The Overlook is Whites Canyon Road or Plum Canyon and Skyline Ranch Road.